Terms & Conditions
Our policies constitute the framework for maintaining a workable relationship with our customers. These guidelines are not intended to make things complicated for a dissatisfied customer. Naturally we will do our best to make sure that our customers are not only happy with their dancewear but also satisfied with the service behind it. In order for us to practice a sustainable system of dealing with any problems you may have with your order, we ask that you adhere to the following. If this is not possible, please do not hesitate to contact us directly to discuss an alternate course of action.
Adi Dancewear is located in Miami, Florida, United States of America. Our products are only available for purchase through our online store at www.adidancewear.com As for 2015 all of our products are READY TO WEAR only and all we have listed in our website we have in stock. We are working on giving our costumers the option for COSTUM MADE orders. Hoping we can provide you with that very soon as well as with Men Dancewear. If you have any questions you can always contact us at firstname.lastname@example.org
For the moment Adi Dancewear only take orders inside the United States and all items will be shipped via mail ( UPS ).
Shipping time is separate from the time we spent on production. It will dependent on both the chosen shipping method, and the address of the recipient. The recipient is responsible for all import duties, taxes, etc...
If your package is returned because the address is incorrect, not found, or because the package was unclaimed, we will not resend the package without additional payment for the cost of resending. Naturally, if it's our mistake there is no extra charge. Please make sure your address is correct, current, and that there is always someone available to claim the package.
Adi Dancewear is not respondible for lost or stolen packages during shipping.
RETURNS & EXCHANGES & CANCELLATIONS:
Adi Dancewear does not accept returns on any item unless there is a defect in the production of that item. If there is a fault in production you must send an email explaining in detail what the problem is and your order number if applicable. You may be asked to provide a digital photo of the problem. DO NOT SEND ANYTHING BACK UNLESS YOU HAVE CONFIRMATION FROM US.
Items must also be:
- Returned within 14 days of receiving your order.
- Returned in the package in which it came, with all original tags and labels attached.
- In new condition, both unworn and unwashed.
An exchange will be issued for that item but no refund. Items that have been worn or washed cannot be returned. Please email us at email@example.com for information on how to return the item.
If all of these stipulations are met, we will reimburse you for return postage. Items returned that do not comply with our return policy will be discarded or returned at the customers' expense.
We accept cancellations on orders but only in a period of 24 hours.
Adi Dancewear reserves the rights to change or adjust pricing.
Our products are all handmade. We use high quality fabrics with a combination of lycra, lace, mesh and georgette. Our designs are unique in their classic elegance and with a subtle touch of sensuality. Each design its influence and inspired on the personality of many accomplished dancers.
Our sizing chart is general and is based on the fact that we typically cater primarily to children, semi-professional and professional dancers. All Adi Dancewear models have been specifically designed for the dancer's body and therefore may fit other shapes improperly. Not every model is meant for every body type. However, because most of the fabrics that we use do stretch generously and can even account for a size up to 30% larger than what is listed on our chart, there is a lot of give in the fit. Provided that you follow the size chart, Adi Dancewear pieces can fit many body types.
The best way to gauge your size with us would be to try something on, but because this is not always possible, we have thoroughly tested our sizing chart and are very confident that if followed closely every piece will fit accordingly. Keep in mind, regardless of the size chart, some models fit better on certain body types. Know your body! If it's your first time ordering from us then maybe try a model you are familiar with to know what Adi Dancewear should feel like. If you like how your dancewear fits, then go for it and order the model you really want. We want you feel great first and look great, too!
Please love your dance wear and machine wash cold-gentle cycle and air dry. Take ultimate care not to wash with other items that might snag or get caught on the delicate fabrics chosen. Adi Dancewear is not responsible for items that are damaged during washing.
Adi Dancewear will not disclose customer information to third parties. A system is used to keep track of your shopping details in order to process your order. This system can store your address information only if you choose. Please note this option when placing your order.